Solved: Cannot connect to voicemail Samsung GT E1200i

MPS · ‎14-10-2020

When I hold the voicemail key, I am being connected to my own number with a message saying the person you're calling is unobtainable. How can I change this to connect properly to voicemail?

Thanks very much.

MI5 · ‎14-10-2020

@MPS

Try Settings >Applications >Call >Voicemail

or Settings >Phone >Voicemail and set the voicemail number to 901.

Press Save before closing the menu.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Cleoriff · ‎14-10-2020

@MPS

Check out this guide Guide: All you need to know about O2 Voicemail 901

Veritas Numquam Perit

MI5 · ‎14-10-2020

@MPS

Try Settings >Applications >Call >Voicemail

or Settings >Phone >Voicemail and set the voicemail number to 901.

Press Save before closing the menu.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎14-10-2020

However, according to this help from Tesco mobile, it cannot be edited.

If the phone is unlocked from another network to use on O2 you'll just have to dial 901 manually to listen to voicemail.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MPS · ‎15-10-2020

Setting voicemail number to 901 seems to have worked.

Thanks very much.

MI5 · ‎15-10-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Cannot connect to voicemail Samsung GT E1200i

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