Balance

[Jean]

How can I check what I have spent my balance on

[Cleoriff · Accepted solution]

Hi @Jean

You could check your call history on your phone.

Some help and advice for PAYG customers

https://www.o2.co.uk/help/pay-as-you-go

Also info on checking balances here http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...

Or you could just call customer services on 4445.

Hope that helps and welcome to the forum

[Marjo]

Hi @Jean, welcome to our forum! just wanted to check if you got all the info you needed or have any further questions? 

[Doris]

Hi.I change tarrif from pay and go to sim only.I register on My O2 but I dont check my balance now.How can I do this?

[Cleoriff]

@Doris 

You need to give the system chance to catch up and change. Then you willl be able to see what you need via My O2.