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Balance message?

Gazza79
Level 1: Joiner
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on ‎07-11-2023 20:24

on ‎07-11-2023 20:24

Hi all,

 

Just got my son his first pay as you go sim, went for the rolling plan £10......whenever he sends a txt message or makes a call he gets a message saying:

02: your balance is £0.00. Text balance free to 20202 etc.....

Thing is when I check his balance on my account it says 10gb data & unltd txt & calls. How can I delete this message as it is rather annoying to say the least!! Tia

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MI5
Level 94: Supreme
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on ‎07-11-2023 20:34

on ‎07-11-2023 20:34

@Gazza79 

Call 4445 and ask O2 to turn off balance notifications.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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