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Auto top-up

Krzysztof1
Level 1: Joiner
  • 1 Posts
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Registered:

Hello. Please off my top up! Because Im have new number and this old is not in use.

Every time u take for my account money, but im not use this number 3 mounth...

Please off auto top uk. On the web side i cant found how to stop this. I dont remember my number phone. My detalis:

 

 

[Removed personal details]

 

your last tekst message to me:

Hello, 

Your auto top-up was a success. 

We took the payment from your account on 08 Jan 2019. 

You can update any other details anytime at www.o2.co.uk/myo2. 

Regards, 

Pay & Go team 

 
 
 
 I am asking for a quick answer
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MI5
Level 94: Supreme
  • 143430 Posts
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Registered:

@Krzysztof1 This isn’t customer service so you’ll need to call them on 4445 please. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143430 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Krzysztof1 This isn’t customer service so you’ll need to call them on 4445 please. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
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Cleoriff
Level 94: Supreme
  • 122362 Posts
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Registered:

@Krzysztof1

You may also want to think about changing to Classic PAYG.

Then you will only need to top up when you need to...

Veritas Numquam Perit

Girl in a jacket
Message 3 of 3
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