Solved: Auto top-up

Krzysztof1 · ‎22-01-2019

Hello. Please off my top up! Because Im have new number and this old is not in use.

Every time u take for my account money, but im not use this number 3 mounth...

Please off auto top uk. On the web side i cant found how to stop this. I dont remember my number phone. My detalis:

[Removed personal details]

your last tekst message to me:

Hello,

Your auto top-up was a success.

We took the payment from your account on 08 Jan 2019.

You can update any other details anytime at www.o2.co.uk/myo2.

Regards,

Pay & Go team

I am asking for a quick answer

MI5 · ‎22-01-2019

@Krzysztof1 This isn’t customer service so you’ll need to call them on 4445 please.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎22-01-2019

@Krzysztof1 This isn’t customer service so you’ll need to call them on 4445 please.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎22-01-2019

@Krzysztof1

You may also want to think about changing to Classic PAYG.

Then you will only need to top up when you need to...

Veritas Numquam Perit

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