on 05-07-2022 17:15
A payment has gone out of my bank account as direct debit when I am on pay as you go the payment was £12.00 taken from my bank account I am not on contract I am pay as you go I need that money back in my account as I top up my phone myself
Solved! Go to Solution.
on 05-07-2022 17:32
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
on 05-07-2022 17:32
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks