Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 51530 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26071 Views
  • 19 replies
  • 2 kudos

Resolved! Top up 14gig Package

Hello. I just topped up with the 14gig promotion you are running for £10. And I only received 7gigs of data. The staff at Fulham Broadway 02 said the additional 7gigs of data will arrive within 24 hours and it has been just short of 48 hours and I ha...

Resolved! balance notifications

How can i turn off balance notifications every time i send a text or make a call?

lucy18 by Level 1: Joiner
  • 682 Views
  • 1 replies
  • 0 kudos

Resolved! Changed tariff but got a new sim on the way

Hi I changed my tariff a few days ago but then ordered a new sim not too long after and I’m getting a new number and contract I don’t want the new tariff to change and be charged £15

KxiZey by Level 1: Joiner
  • 303 Views
  • 1 replies
  • 0 kudos

Resolved! O2 pay as you go sim stopped working

Hi all,I've already messaged O2 on Twitter and their Complaints department via email, just wondering if anyone has anymore information they could provide me whilst I wait. I have 2 O2 sim cards, one used day-to-day and one used for two step authentic...

Geoky by Level 1: Joiner
  • 4126 Views
  • 2 replies
  • 0 kudos

Resolved! Data

How i could get unlimited data?? 

VR by Level 1: Joiner
  • 291 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel big bundle!

Can someone help me cancel a big bundle I have? I now live in China and don’t need the bundle for obvious reasons but if I top up I’m automatically being charged the £10 for a bundle I don’t use whatsoever! Don’t ask me to call U.K. because I can’t….

Resolved! Changing number

I have a pay as you go sim card that I’ve had for years. I am getting a new sim card with different provider but want to move my existing number to the new sim but keep my older sim card active ( with a different number ) how would this be possible? ...

Leanne15 by Level 1: Joiner
  • 354 Views
  • 2 replies
  • 0 kudos

Resolved! NGTR free O2 discount

Hi When using my O2 app I noticed that I was able to add a free bolt on called 'NGTR free o2 discount', it said it would give me 100 free minutes a month to all landlines and mobiles and also I think it was 50% off calls to mobile and landlines, I'm ...

021989 by Level 1: Joiner
  • 3788 Views
  • 1 replies
  • 0 kudos