Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! FREE10 promotion not working

I've recently ordered a Pay As You Go SIM from O2 and topped up £10 as part of the activation process. The letter says I can claim £10 free credit before the 25th of June by messaging FREE10 to 21500 after topping up, but when I did it said it looks ...

Resolved! Disable notifications

Hello, I’ve moved over to pay as you go and I’d forgotten all about the balance summary notifications after every single text and phone calls, so I called in to 4445 and was assured by the customer service advisor that she had removed it—— unfortunat...

Resolved! Pay as you go

Hello, i have problem with my connecting . Few day Agi 11.06.2022 i write with one of you and i want change my montly payment for pay&go . I dont have nothing now, how long i must wait ? When i try log in on my o2 app is The same problem ( somethink ...

Resolved! Confirm number

Can u confirm my number is pay as you go xxxxxxxxxxxxx [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Need my pac code

Can anyone help with getting my pac code. I have text and tried to call 202 with no success

Texting to 64100

Texting to 64100 does not seem to be available on O2 anymore. Anyone know why?

Resolved! PAYG sim deals for use in a tablet

I'm trying to find the best deal for a SIM only PAYG deal with O2 on a 30 day contract basis. It will be for using in a tablet in France where I will only have 4G. Any ideas?

Resolved! New Phone Old Sim

Im trying to put my Sim into a new phone that I purchased second hand. The sim says I need an activation key but I have used this sim in multiple other phones. How can I unlock this?

Unknown call/ blocking

Good morining been recived unknown call for 2 weeks now i want to block unknow call so they wont be able too ring my phone

Resolved! PAYG calls and texts not working in Europe

Hi I recently moved abroad to an EU country and switched to PAYG so that I could keep my UK number active. Initially things worked ok but now I can no longer make or receive calls or send texts, although I can receive texts and 4G works too. At first...

O2

Forum Posts