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£15 for 60gb big bundle

KhairulAza
Level 1: Joiner
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Why after i topup £15 i only get 20gb instead of 60gb can someone help me. I am a new customer

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Cleoriff
Level 94: Supreme
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@KhairulAza 

Check to see if extra data is seen as a bolt on via My O2 Guide: Where is my discount or Extra Data? 

If not, we're just customers like you so it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 4445 or 0344 809 222 (PAYG)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 126090 Posts
  • 832 Topics
  • 7552 Solutions
Registered:

@KhairulAza 

Check to see if extra data is seen as a bolt on via My O2 Guide: Where is my discount or Extra Data? 

If not, we're just customers like you so it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 4445 or 0344 809 222 (PAYG)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
460 Views