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upgrade phone not arrived 4 days after delivery

Anonymous
Not applicable

Hi i upgraded and phone was due Friday. Had someone in waiting on delivery but no delivery checked saturday morning on track delivery and it had been delivered and signed for which is amazing as has someone in all day. 

a loads of phonecalls to ukmail and still no phone 4 days later all i get is its been signed and delivered and have managed to get told its been delivered to 2 different address by mistake which is had to take as no note left through my door and 1 of the addresses is a neighbour who was away at time of delivery and wrong name.

how can o2 use ukmail after all the complaints about missing phones and the shocking service ukmail deliver

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MI5
Level 94: Supreme
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Typical apathy seen by all companies these days!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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