trouble with the disconnected bill

[kathreen]

I am writting once more, what for I would like to apologise, because I am new and I am still learning in this community.

I have hope that here I will find the answer for my question - how can I pay the final bill in O2 - the disconnected one.

I was living in the UK many years, but currently I am staying in Poland and I tried to pay this bill but alas that was not happened. I need to make contact ASAP with Staff, but at the moment their are really busy because of the period probably. So I decided to chat with you online.

I would like to plead about any aim, advice, how can I do it. It is not possible even by My O2 in my Computer, nor by my Phone application. I am really in trouble now. Could you please help me at any way? Thank you indeed for that.

Kathreen

[kathreen]

I need to write formal because this is only way to make contact with O2. I have been got the email that I can pay that by My O2 and pay bill. That is not true because the account is not connected with the bill and I am log out automatically from that. Maybe is the different option?

[MI5]

@kathreen 

You will need to call customer services.

Number from abroad on link http://www.o2.co.uk/contactus

[Cleoriff]

Hi @kathreen

This isn't customer services or live chat, it's a community forum

To pay your last bill, if you are having problems, then contact customer services https://www.o2.co.uk/contactus

Don't use live chat

[kathreen]

I appreciate your advices but I have still one more question. What number is to O2 payment in England from Poland. I cannot being connected. Thank you for your answer.

[MI5 · Accepted solution]

@kathreen 

From abroad

+44 344 809 0202