I would just like to make a complaint about the o2 More text service.
I do not know when this service started, but over the last few months I have been receiving marketing offers regarding third parties.
I NEVER sign up to these when joining a company. I have been an o2 customer for over 15 years and have never received third party offers from you before.
I do not want to receive third party offers from you or any other company. Ever.
And yet, to stop this new, unwanted service, I have to send you a message that I have to pay for. When I checked my preferences for being contacted, o2 More was set to 'No' so I have no idea why I was even receiving these messages.
I suggest you rethink your inclusion policy for new services in the future, and the methods you suggest for opting out.
