delivery :/

[LEMxNS]

i ordered a samsung galaxy a3 yesterday to be delivered before 12pm and now it is 6:45pm and i am still waiting should i be worried and what can i do to solve this issue?

[Cleoriff · Accepted solution]

Hi @LEMxNS Unless you have received a dispatch email you won't be getting it today. Also as it's the Easter period it could be Tuesday before you hear anything .

Once you receive the email you will be able to track it https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

[LEMxNS]

okay thank you

[Cleoriff]

No problem and welcome to the forum @LEMxNS

[Anonymous]

Sounds like it’s out of stock but you will need to chase the order with customer service after the bank holiday 

[jonsie]

It's normally out õf stock when there has been no dispatch email. Give them a call to check. 

[MI5]

I'm assuming you paid extra for weekend delivery (you certainly should have done) so you need to ensure you get that refunded too.

[Marjo]

Hey @LEMxNS, did you end up getting more information regarding your delivery?