Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Cancelling Disney Subscription

How do I cancel my Disneyplus subscription which was set up via O2 ?I cannot do it on my Disney account as they have already told me I have to do it with O2

Resolved! Cancel Extra

How do I cancel Disney+

Resolved! O2 Contract Free SIM Card

Hi, Can anyone please tell me if an O2 contract free SIM card will work in a mobile router ? For example, if I was the buy this SIM card: https://www.amazon.co.uk/gp/product/B079Z95P2X/ref=ask_ql_qh_dp_hza?th=1 Would this work in a device like this ?...

Resolved! Change of Bank account

I want to change my bank account details. How can i do this.

Resolved! Complaint

Does anyone know how to make a formal complaint to 02 - I’ve looked through the ‘help & support’ section but can’t find anything to help make complaints

Resolved! Refund not Received

Good afternoon,I left O2 and had credit on my account. I have called O2, gave them the bank details to receive a refund, 10 days passed, but no refund received. Please advise. Thank you.

Resolved! Coverage

Any idea whether there are any plans to improve coverage in the PE13 4JW area?The phone reception is at best completely rubbish and for most of the time virtually non-existent. Don't suppose there's any hope of a positive response, but I thought I'd ...

Fraud team has blocked my account

Hi, I just joined O2 few weeks ago. And the fraud team have just blocked my account. I have been hours on the phone with customer service and went back to the store where I signed up for the phone and nobody can help me because they don't have the ac...

Resolved! Device return

Please forward a label to return a device just bought. Order No: MS324072008. Parcel No. LPN13308314Collected from o2 in Edgware on3 July.

Resolved! Using mobile abroad

What is the cheapest way to use my phone in Mexico? Should I just use Apps like WhatsApp to communicate with family when we're on the free hotel WiFi? I'm anxious to avoid paying extra bills when I return

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