Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! refund promised not received. I wish to speak to an accounts member

£30.83

No headphones vouncher

Hi, I am now at 50 days, many chases to O2 and still no voucher. I've been promised it wold be resolved a few times and also told O2 are aware "there are delays" So what's the longest anyone has waited? Is 50 days a lot or should I buckle in for a lo...

Cancel Disney plus extra

I would like to cancel my disney plus extra. I’ve tried following the instructions but it does not work.

Worst software I have ever come across

Why is your software so BAD. It is impossible to proceed in ANY section. You are now VERY close to loosing another customer. Why dont you just have a contact us email address ?

Resolved! Samsung galaxy tab s9 or s9 plus keyboard cover

When are o2 selling the covers for the tab s9 and s9 plus?

Resolved! Eu

HiI'm travelling to Croatia from UK in September. The house has no WiFi but I need to access the Internet on my laptop and other devices. What is the best way of doing this? Create a mobile hotspot? Would I need a Sim Card? Is it best to get a local ...

Resolved! Can u trade you phone in o2 switch up if no box?

Like title says . I got a deep clean done and they binned my box for my iPhone 13 and am thinking of doing the o2 switch up is this possible if I don’t have the box! Everything else is fine within the phone thanks x

Resolved! Extras

I'm looking to stop my prime extra before I get charged, can you help

Resolved! Samsung Galaxy Buds Pro 2 for £1

I understand I was meant to get a code 30 days after purchasing my s23 ultra 512gb to redemption a pair of galaxy buds Pro 2 for £1 but 30 days have passed and I have no received anything. Who can I contact regarding to get this sorted and get a code...

e-sims

My phone has capability for an "e-sim card". I'm wondering if I could convert my sim to a virtual sim to use this facility? If so, how?

O2

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