Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! O2 Added damage cover to my bill without my consent

The O2 damage cover insurance was added to my bill this month, even though i don't want it nor will continue to want it. I never added this option to my contract when i started it years ago and would love to know why this has suddenly been added to m...

Resolved! Galaxy earpods with contract

I got this contract a few months ago and I was entitled to a free pair of galaxy airpods (earphones) but they never sent me a message or anything. They were supposed to send me a link or code to claim them but never received...does anyone know how? A...

Post

I keep getting post for someone who is clearly using our address by mistake. It's been 3yrs. Who do I contact to stop this?

Galaxy buds how to claim

I received a upgrade last week and i have to claim the Samsung Buds but the information they sent me to claim them is out of date how do i claim these buds??

Resolved! Phone number

When I joined virgin mobile in April I was given a number for one day while my number was ported from my previous supplier. My mobile service changed last week from virgin to O2 and while you are billing me on the correct number my texts are swapping...

Resolved! I would like to review my data usage history for the last six months!

I would like to review my data usage history for the last six months!

Resolved! New sim not working

I have just got a new phone and it's been over 24hours but my new sim is still not working. Is there anything I needed to do or should be doings for this to happen?Many thanks Jo

Resolved! Missed delivery

I missed my new phone deliver which was scheduled to be delivered between 10:41 and 11:41 however I received a text message just after 10 to say I had missed delivery

Suspicious MMS

Hi, I just received a suspicious MMS on my phone from "O2 Business"there was an option to download a file but removed it instead. Is there any chance that my phone has been compromised. First thing I did after that was disabling auto download for MMS...

number on my account we no longer use

I have a couple of questions. There is a number on my account that we no longer use, we haven't used this for about 2 years. How can I get rid of it.Also can I change one of the numbers over to an account for my 18 year old son as he can now pay for ...

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