Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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  • 147 replies
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Resolved! When did I Join o2?

Hello, does anyone know if there's a way to find out when you joined O2? I think i'm over 10 years, but can't find any records earlier than 2014.

gvlewis by Level 1: Joiner
  • 295 Views
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Resolved! e sim

Hi, I've recently had to exchange my iPhone 14 pro for a new one as the camera broke. When trying to set up the new phone in store the apple technician was unable to transfer my esim from my old phone. Apparently it should be as easy as placing the 2...

Resolved! Return phone

Hello - I am writing here cause I am desperate for some help. I am trying to return a like new iPhone I bought last week. On Thursday I spend 3,5 hours trying to speak with the returns department. Yesterday, I spent 3 hours in the morning and 4 in th...

CB4 by Level 1: Joiner
  • 2506 Views
  • 9 replies
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Resolved! Report a phone number impersonatimg 02

Hi there Not sure of this is the correct way to imform the company. However i am sending you a number that i had a phone call prentding to be 02. Trying to sell me a new samsung s23 and samsung watch 4. Number is below. +443333216022 After refusing t...

Grant27 by Level 1: Joiner
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  • 1 replies
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Resolved! Top up

I have paid paid 30£ for 150 gb tarriff plan  but I didn’t recover yet

Acay by Level 1: Joiner
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Resolved! Data usage notification

Can anyone please tell me where I can change when I get my notification for data usage. Currently set on 80% want to change to 50%

Skitty by Level 1: Joiner
  • 426 Views
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Resolved! Insurance payments

I have 2 payments of £4.99 coming out of my account each month and can’t find out what they are, they don’t appear on my bill, but they are listed on my bank statement as Apple.com/bill

Hil1 by Level 1: Joiner
  • 326 Views
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Cannot connect to 3g dc-hspa and band 1

I am using sony zx in Manchester city center. I recently found that I am not able to connect to dc-hspa and presumbly that's why my 3g speed is slow. I can see plenty of masts (both band 1 and band 8 on the cellular tower map. With further invistigat...

JoyGraham by Level 1: Joiner
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Resolved! Change of account owner

Hello. My wife has two contracts in the o2 network. One phone is hers and the other is for me with the end number 884. The contract ends in February and I would like to transfer it to myself. I also have internet in virgin and I need volt.

vader68 by Level 1: Joiner
  • 424 Views
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