Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! upgrade

If I upgrade my plan do you swap my existing plan for new upgraded plan and I will start paying for the upgraded plan ans the old plan cease

Resolved! Galaxy buds pro 2

I did not receive my Galaxy buds pro 2 discount code via text after receiving my Galaxy s23 ultra how can I get them can someone help

Resolved! Rewards

Leaving o2 aweful service

Resolved! Blue light card discount

Why can’t I use blue light card discount with 02. The offer says 25% off airtime bill but the code is invalid. I work for an emergency ambulance service subcontracted by the NHS but is not the NHS, so I don’t qualify that way. However, I do have a bl...

Free gift

HiI am looking for how I claim the gifts that was available when I upgraded

Resolved! Cant activate Disney

Hi, I have been trying to activate Disney+ for three weeks now. All I get it error, please try later

Unsolicited email from O2wifi@o2.com

I received an email from “O2wifi@o2.com” asking me to click a link to verify my email address. I haven’t clicked it-is it likely to be a scam ? Flagging it here to warn others if it is.

Resolved! Extra activation

Hello, when i upgraded my phone I chose the Amazon prime extra. every time I go to activate it it says problem encountered. Any one have any tips?

Hello ,I have misplaced my phone can you tell me where it is

please see the subject heading .

Resolved! Fraud deptment not calling

I got a 3 letters last week saying I own money for 2 phones, I've not got an O2 account. I've called told them what was happening and they said they'll hand it over to the fraud department and would contact me in a few days. A week later and all I've...

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