Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

MI5 by Level 94: Supreme
  • 147 replies
  • 22 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 15 replies
  • 1 kudos

Resolved! Call log

Hi so my insurance has asked me to provide them with call logs from a few years back for a claim I was told I could do this on here but I am not sure how

DCOLE by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! damaged phone

Hi there My phone got damaged and it is not working anymore I have O2 insurance and i tried to call 202 today but the call was disconnected. How do I make a claim? Thank you Joao

Resolved! Disney+

I am trying to cancel my Disney+ subscription but cant find any help in how to, It is part of an Extra

Ccandjc66 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! galaxy ear buds

I bought an s20 and was told I would get free galaxy ear buds however I got no information with the phone and can't find nothing on here either please can someone help thank you

Resolved! Random calls and texts

I get calls and texts from people saying my number has rang or text them. Why do people not in my contacts receive calls or texts from my number?

Marbar27 by Level 1: Joiner
  • 1 replies
  • 0 kudos

International call

Hello,I have problem with my international call, because i pay extra 3 Pound to my tariff, but i can not call to Poland. Can you tell me why I have problem? Can you help me please? Thank you so much for help.