on 06-08-2023 14:49
I got my Samsung S23 with the promotion for the Galaxy Buds 2 for £1 but I haven't received the email with the code to activate the discount. I was on the phone with o2 and the guy I spoke to said that he filled out the form for me to get it and it should be with me within 12-24 hours but it has been almost four days now and I still haven't received anything. Has anyone encountered the same problem? How was it solved?
on 06-08-2023 15:27
This any use, @MediHalo?
https://www.o2.co.uk/termsandconditions/rewards/samsung-galaxy-buds2-gift-with-purchase-samsung-s23
And check your Spam folder in your e-mail, just in case. Good luck!
on 06-08-2023 19:38
I was told 48 hours when I phoned, think it was around 5 days after that I received the text from o2 , I ordered them that day and received the buds the next day