Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 147 replies
  • 25 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 15 replies
  • 1 kudos

Resolved! Friends list on the o2 community.

Hi does anyone know where the friends list is on the o2 community? Because when you go on to someone's profile on the o2 community you can see a button with the word friends on it but when I go on to my profile I can't find my friends list?

Luke30 by Level 7: Part Timer
  • 7 replies
  • 0 kudos

Texts not sending to one person!

Hello, For the past 4 days I've been unable to send text messages to one person. I've tried restarting the phone, clearing the cache, ensuring I'm in an area with sufficient reception. Everything else is working fine. I can make calls and text other ...

Tambelina by Level 1: Joiner
  • 6 replies
  • 0 kudos

Resolved! Internet connection

Hi. I need internet usage for my smart meters but I’m not happy about paying fifty pounds for a bt connection charge! Is there any way that o2 can use my mobile data to do the same thing? I’m not very tech savvy so I may be not making much sense but ...

Mand123 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Fraud

I keep getting a call from a number, they say they are going to cut by bill by half.. They start getting angry on the phone when I say I haven't received a message of them the numbers are 0122823402401228234021Getting fed up now as I keep blocking th...

Vi1 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Keep getting faulty phones from O2 Insure

I'm starting to loose the will with O2 insure. I received my 4th phone in the past month as every one since my claimant month has been faulty. The one I received today I believe has a hole in the screen or something as when I have my torch on, I can ...

Dilly525 by Level 1: Joiner
  • 1 replies
  • 0 kudos