Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! o2 email stopped working

Hello, I was wondering if anyone can help please. I have a o2 email account that can send, but has stopped receiving emails. I have tried the usual send an email to it from a seperate account but to no avail. It has been like it for a couple of days ...

Transmitter Mast Frequency

Hello I'm looking for some information on a particular transmitter, can anyone tell me if the transmitter at Benllech in Anglesey is 900 mhz only or does it support 2100 mhz for 3G? I have tried searching on http://www.sitefinder.ofcom.org.uk/search ...

Resolved! Student Discount

Hello, can someone please tell me how to receive 20% off on my O2 Pay Monthly bill, as I am a student? I tried twice using the o2.co.uk/studentoffer method, but after a few days of texting 61202 I received a text from 80202 saying the code had been a...

Resolved! Has My Credit Check Been Accepted?

Hey guys! Just went on my emails to see if I had been accepted from my new Iphone, went onto my 02 and seen that my order has been completed and a brand new number is there with all thr details about paying each month, does that mean its been accepte...

Excessive Increase in Mobile Data

Samsung Galaxy S5 Neo Last two months I have had a huge increase in data usage. From average of 130mb per month out of my 500mb allowance, it soared to.... for June, it was was 564mb and July it was nearly 600mb. First 2 days of this month it was 202...

Resolved! Webmail

Hi, I dont seem to be able to access my webmail online.....Ive logged in but the webmail icon in 'My O2' is no longer available. Please can you help me access my email account Thanks Nicki

Resolved! O2 priority

I am getting bored of the priority services not working. Yes I know its free and its not a big part of why I am with O2 but if they are going to offer something it should at least work. And when it does work its still hard to get the codes half the t...

Resolved! Puk2 code

I've gone into my settings in the phone I've got my contract sum in which is only a old LG phone as my iPhone is locked to orange atm. Anyway it's asking me for the puk 2 code? I've tried using the puk code on my O2 app but it isn't working? Thanks

Resolved! PAC code

Hello, I wanted the PAC code cause i wanna go with another network (giffgaff), I called 4445 and it gives me an 8 only-letters code, but giffgaff asks me for a different style of code. 'Please enter a valid Porting Authorisation Code (AAA111111)'

Resolved! Old phone number to new payg

Hello all - I wonder if anyone can assist. I have just upgraded my old O2 monthly phone contract to become an ipad. This means allow the sim (and phone number) as now associated with the ipad, i have lost the phone element of it. I hadnt thought it t...

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