Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! O2 email accounts

O2 has closed down its email accounts. Not a problem but I can still send to my account but I cannot download from the account to check. Emails sent to my o2 account just disappear. Why do emails sent to a defunct o2 email account not bounce back?

JHA1E by Level 1: Joiner
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Resolved! Problems with porting my number from 3

I changed to o2 on 22nd August and sent across my pac code. Something went wrong and I have ended up with a split sim. I have spent hours of my life over the last two weeks trying to sort this out. Every time I call I have to explain the situation al...

Karenlou by Level 1: Joiner
  • 2051 Views
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Resolved! galaxy note 7

I pre-ordered a galaxy note 7 2 days agoThey sent me emails confirming my order and giving me my order numberBut everytime I go on My o2 I have nothing there to trackSo then I went on that live chat thing and they told me my order has been cancelled....

Anonymous by Not applicable
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Resolved! Delivery off new phone.

Ok so I ordered my upgraded phone and pdp keep trying to deliver it to my flat but then won't drop it with a neighbour even though I've requested it. So last Friday via chat I asked an 02 member to change my address to deliver my phone to my work add...

Anonymous by Not applicable
  • 1981 Views
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Resolved! email stopped

A couple of weeks ago, my Outlook email, for an o2.co.uk email address stopped receiving and sending emails. No error messages. I am zealously deleting emails to keep the mail box at a reasonable size. I had though been getting increasing amount of s...

Anonymous by Not applicable
  • 1774 Views
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O2 Live chat ALWAYS offline?

Hi,Is anybody else experiencing that live chat is always offline?I have been trying to get on live chat since Friday! .. I actually ended up calling them on Monday, but I keep checking the online chat option, just because it frustrated me, and notice...

Anonymous by Not applicable
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Resolved! international bolt on.

Recently got the international friends bolt on. Paid the £10, but can't use it. Each time I go to the page to enter numbers I'm told I need to download Flash 9, when I try I'm told my phone doesn't support it, I have a Nokia Lumia 550. A guru told me...

Anonymous by Not applicable
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Resolved! How to obtain a NanoSIM?

Hi there, I've been using an iPhone 3S on O2 PAYG for five years - great service. Just received a new Samsung S7 Edge as a gift. It's apparently unlocked and can be used with my existing number on O2. However my existing MircoSIM doesn't fit my new p...

Anonymous by Not applicable
  • 1797 Views
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