Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! email stopped

A couple of weeks ago, my Outlook email, for an o2.co.uk email address stopped receiving and sending emails. No error messages. I am zealously deleting emails to keep the mail box at a reasonable size. I had though been getting increasing amount of s...

Anonymous by Not applicable
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O2 Live chat ALWAYS offline?

Hi,Is anybody else experiencing that live chat is always offline?I have been trying to get on live chat since Friday! .. I actually ended up calling them on Monday, but I keep checking the online chat option, just because it frustrated me, and notice...

Anonymous by Not applicable
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Resolved! international bolt on.

Recently got the international friends bolt on. Paid the £10, but can't use it. Each time I go to the page to enter numbers I'm told I need to download Flash 9, when I try I'm told my phone doesn't support it, I have a Nokia Lumia 550. A guru told me...

Anonymous by Not applicable
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Resolved! How to obtain a NanoSIM?

Hi there, I've been using an iPhone 3S on O2 PAYG for five years - great service. Just received a new Samsung S7 Edge as a gift. It's apparently unlocked and can be used with my existing number on O2. However my existing MircoSIM doesn't fit my new p...

Anonymous by Not applicable
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Resolved! o2 Webmail

I used to access my o2 mail account with my other email but since 10th August no new mails have downloaded, think it may be to do with Windows 10 being forced on everyone, so I thought I would log into my o2 account and access it there but unfortunat...

Anonymous by Not applicable
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Resolved! Student discount code used too many times

Hi, I've applied several times for a 20% student discount, but after texting my code to 61202 I get a reply saying 'the code has been used too many times over the last six months'. In store and over the phone have both told me I'm definitely eligible...

Anonymous by Not applicable
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Resolved! Phoning from UK to Mexico on 4G via the Facebook Messenger/Whatsapp?

Hello all, I really appreciate some help. I'm going to a concert this weekend and want to phone the concert to my friend in Mexico. I dont think I will have Wi-Fi but I believe I can use my DATA allowance. I currently have 4GB worth of data. The conc...

Anonymous by Not applicable
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Resolved! o2 email stopped working

Hello, I was wondering if anyone can help please. I have a o2 email account that can send, but has stopped receiving emails. I have tried the usual send an email to it from a seperate account but to no avail. It has been like it for a couple of days ...

Anonymous by Not applicable
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Transmitter Mast Frequency

Hello I'm looking for some information on a particular transmitter, can anyone tell me if the transmitter at Benllech in Anglesey is 900 mhz only or does it support 2100 mhz for 3G? I have tried searching on http://www.sitefinder.ofcom.org.uk/search ...

Anonymous by Not applicable
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