Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Travel bolt on

Hello, I recently added a travel bolt on to my pay monthly account when travelling to the USA. I no longer need this bolt on, how do I stop it? many thanks

Resolved! Changing number from virgin

2 weeks ago I filled the former in and i am still waiting for feedback regarding the number change o2 number this is on my cvs so its imperative I need this asap [number removed Please No personal info]

Resolved! Age verification o2

Download opera app - search all you want , that way you are not apart of this ponsy scheme - O2 really - if this was all about the kids you would charge us 2 pence not 1 pound - corporate money making tactics !!!!

Resolved! Data Usage in My O2 Reports

Hi, I've started downloading reports of my usage to see the amount of minutes or data I am using from my monthly allowance. The data seems pretty straightforward when it comes to the number of seconds/minutes I've used on calls but for data events th...

Resolved! o2 mail

o2 keep TELLING ME they sent me emails to my email address but the email address is from o2 its a @o2.co.uk and i dont know how to enter or view theseany help

Resolved! Claim Free Speaker

Dear O2 team, I opened a claim a few months ago because the speaker I received was damaged (the container box was destroyed). After many interchange of emails to 02@samsungpromotions.claims and speak with: - Leo @ Samsung Promotional Support Team- Ni...

Resolved! viewing online invoice

I can not log into my online account even though my details are correct. I have changed my username and password to see if I can get it to work and it just will not recognise me. What can I do

Resolved! Would o2 Let me swap my handset on medical grounds.

I was just wondering if o2 would let me swap my handset.There is nothing wrong with my iPhone 7, it's Mint, headphones not used etc. I've had it since December, but I've recently been diagnosed with Vestibular Migraines with Severe vertigo. I constan...

Resolved! My o2 website.

Is there an issue with the main My o2 website?It cannot be accessed when you try to sign in or select a catagory.You just get a message saying "Sorry, but this application is currently unavailable".

Resolved! Pocket 4g wifi device

I'm on the 40GB/ month tariff where if you go over 40GB, it cuts the speed by half until you reach 50GB, and half again until you reach 60GB etc. Down to a minimum of 12.5% of speed.Does anyone know how the original speed is calculated? Thanks

O2

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