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Pocket 4g wifi device

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Anonymous
Not applicable

on ‎01-05-2017 22:26

on ‎01-05-2017 22:26

I'm on the 40GB/ month tariff where if you go over 40GB, it cuts the speed by half until you reach 50GB, and half again until you reach 60GB etc. Down to a minimum of 12.5% of speed.
Does anyone know how the original speed is calculated? Thanks
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MI5
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on ‎01-05-2017 22:54

on ‎01-05-2017 22:54

It depends on the ability of the mast you are connected to - there is no guaranteed maximum speed available as it will always vary by location and the number of users subscribed to the same mast.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Registered:

on ‎01-05-2017 22:54

on ‎01-05-2017 22:54

It depends on the ability of the mast you are connected to - there is no guaranteed maximum speed available as it will always vary by location and the number of users subscribed to the same mast.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable

on ‎01-05-2017 23:06

on ‎01-05-2017 23:06

So if they were to cut the speed by half, is there a way to determine it'll be half of 'x'?
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MI5
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In response to Anonymous
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on ‎01-05-2017 23:13

on ‎01-05-2017 23:13

If you do a speedtest you'll know what "x" is but only at that precise moment in time.
Speed is constantly variable.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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