Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Huawei Tablet Redepmtion

I've tried 4 times to claim the free tablet that comes as a free gift with my phone? However I have never received a confirmation email, anyone had the same problem?Thanks

CiaraW by Level 1: Joiner
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Huawei redemption issue

Huawei redemption issue, trying to use the website to claim my tablet but the address drop down won't populate, I have tried different computers and browsers just can't finish the application, is thus a common issue ? I can't get in O2 chat, I have f...

Jules by Level 1: Joiner
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Resolved! Claim my free Huawei tablet

Hello I wondered if anyone could help me I brought my phone on 22nd November and was told a month later I be able to claim but the link they have gave my only dose headphone and that is not what I was promised I wondered if anyone had another link or...

Meggie by Level 1: Joiner
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Upgrade offers

How often do upgrade offers change? I am due an upgrade but the deal I wanted has gone , but I can get the offer on Vodafone.

Lik by Level 1: Joiner
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Resolved! Emails

Can you email O2 instead of phoning them.Like you can other companies.I find it easier putting things down in black and white.Instead if picking up a phone.

Resolved! Claiming free tablet

I took out a new contract using O2 refresh just over a month ago and part of the new deal was a free Huawei tablet that was claimable 30 days after the contract had been taken out. I've tried to find online how I can claim this now and tried to get t...

Drj by Level 1: Joiner
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No signal

Have had virtually no signal for the past 4 days (since December 27th 2018). North Wales, Barmouth area. Coverage checker says there is no problem. Anyone else got the same problem? Thanks.

BY by Level 1: Joiner
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Google play

Last month I was billed twice one on 26th October and then again on 2nd November and yesterday I got my new bill but I have another new charge for Google play iv contacted Google and they have no idea why this is happening I feel like just leaving O2...

return1 by Level 1: Joiner
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  • 9 replies
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