Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Reporting Fraud

Dear All,I would appreciate if somone could kindly advise where and how you can report a matter of fraud to O2?Many thanksShaz

gamer123 by Level 1: Joiner
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Credit File Refferals

I have today applied for a mortgage and unfortunately got declined. This was due to O2 logging a default against me for £12. The default was paid back in June 2018 but the defaukt is still showing on my credit score. O2 customer services have confirm...

Trevor by Level 1: Joiner
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Resolved! Resolve my credit file

I need my credit file to be resolved as i have paid off the outstanding debts for a year now and sent mails to creditfilereferrals@o2.com concerning this issue but i am yet to receive the reply or resolved problem.Thank you

Chika by Level 1: Joiner
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Ways to Pay guide(s) amended

Just for info I have amended the guide above.I have also split them into two separate guides ie Contract and PAYG The PAYG Guide now includes Top up via the My O2 app https://community.o2.co.uk/t5/How-to-Guides/How-to-Pay-Your-Bill-Contract/ba-p/1014...

Cleoriff by Level 94: Supreme
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Resolved! How long does it take Open

I have supplied my pay slip and all other detail last week. I was told it might take 3 days to get the discount applied. But it has now been more than 7 days

Pinklily by Level 1: Joiner
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Resolved! Discount

I am wondering, if I work at JD sports do I get discount as I have been told by my supervisor that I do?

discount by Level 1: Joiner
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Resolved! how long to unlock an O2 iphone?

I have been trying to unlock my iphone but the o2 app show the wrong phone. It's been nearly 3 weeks now but o2 said it would take 5 days. what is going on or is this normal for o2?

sydtoon by Level 1: Joiner
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