Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

Community_STS_PAC2.png Community_STS_1.png Community_STS_2.png
MI5 by Level 94: Supreme
  • 157905 Views
  • 147 replies
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Free Disney +

Hello, I have just switched providers and joined O2. When I joined last week there was an offer to get disney+ free for a year with my monthly plan. My confirmation order even shows that I should be sent a leaflet, however I have no received anything...

Resolved! Upgraded phone - network hasn't kicked in for 2 days, no calls or texts available

Hi, I upgraded my phone on Monday and was sent a new sim, which I put in the new phone. Everything has transferred over fine, but it is 2 days later and I still have no network, no calls, or texts. Have tried switching on and off many times - nothing...

Sophie99 by Level 1: Joiner
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Resolved! Different phone, same SIM

I currently have a contract with a SIM and a Samsung galaxy s20 ultra and I wanted to know if I was to buy a Google pixel 5 from Google and put my SIM into that phone would I be able to use that phone with no issues or is there anything I need to do ...

Ashley96 by Level 1: Joiner
  • 217 Views
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phone not working

when i talk a call i can't hear the person on the phone i have checked the volume and that is up to the max

t1 by Level 1: Joiner
  • 377 Views
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Switching Numbers

I have a LycaMobile sim card and I'd like to switch the number from that sim to my already existing O2 sim, all the PAC code related questions i've seen are in regards to recently switching to O2, but i've been with O2 for a while now. Will I still b...

Dash1 by Level 1: Joiner
  • 370 Views
  • 3 replies
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Resolved! Reporting fake texts

I recieved this fake o2 text message below from the number below and couldn't find anywhere to report it on the o2 mobile web site.Any ideas how i can report this, there was no online help available and no easy way to report that i could see????O2:We...

JosieH by Level 1: Joiner
  • 552 Views
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Resolved! O2 recycle £100 extra bonus promo code invalid

Hi I just purchased the iPhone 1, was given the offer to receive an additional £100 when recycling my current iPhone 11.Following the instructions, I tried to use my order number in the promo code field of the recycle checkout but the code is reporte...

Resolved! text from o2?

Hi. has anyone received a text from O2 asking to update their information to avoid paying fees?

rosy2 by Level 1: Joiner
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  • 6 replies
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