Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 147 replies
  • 25 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 15 replies
  • 1 kudos

Resolved! new phone

Hello. I have a nokia phone and pay O2 approx £10 monthly.My grandson intends giving me his old smartphone.You sent me the PAC so will change over when he gets his new phone.My daughter will pay for my use of the smart phone via her own provider.Is t...

Resolved! Change new Device

I recently upgraded my phone and chose to try out the Samsung Galaxy X10. Currently not really enjoying the device and would like to swap it for another. I want to keep my new contract but just want to change the phone I have. How would I go about th...

Matthew3 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! scam calls

Hi, yesterday I received 2 calls from Botswana, call lasted for approx 4 seconds then rang off. today I received 8 calls from Guinea, call lasted for approx 4 seconds then rang off. These are scam calls and/or telemarketing calls. I have blocked the ...

Nigel68 by Level 1: Joiner
  • 15 replies
  • 0 kudos

Resolved! Hi

Hi I am going on a cruise what are the charges for mobiles using the internet

Linda_1 by Level 1: Joiner
  • 3 replies
  • 0 kudos

224 Guinea calls

I started getting these calls yesterday evening and now have had over 50 different numbers calling me. I am now stressed aboht this, I've only just got this number aswel so don't really want to change it.I have reported this to o2, Help!!

mejulie84 by Level 1: Joiner
  • 5 replies
  • 0 kudos

Resolved! Says no service

Can anyone help me with what to do if my phone's saying it has no service when I'm in an area that usually has service I've tried restarting my phone but its not working

O2 Text Message

This morning I had a text message from O2 about running site maintenance but the text has a phone number on it and ask to fill in details like my address and card details, is this from O2 or is this a scam? It says From o2:We are runing site maintena...

Resolved! WiFi calling

Hi there, I previously used to have WiFi calling function on my phone but doesnt seem to an option anymore. Does anyone know why or what I need to do to get it back? My signal at home isnt the best and cuts off a lot so really dependent on Wifi calli...

MushRKhan by Level 1: Joiner
  • 2 replies
  • 0 kudos