Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

MI5 by Level 94: Supreme
  • 147 replies
  • 22 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 15 replies
  • 1 kudos

Resolved! O2 signal in europe

I am planning a holiday in the canary islands., can i get a good O2 phone signal for calls and data?Or what network do i use over thereMore info (Highlight to read)

Scarface by Level 1: Joiner
  • 6 replies
  • 0 kudos

Locked iphone

My son's iphone was lost and reported to o2. The phone was then found pay as go sim inserted and works. Now tried to use it with o2 monthly sim and it says no service and phone not allowed. Many calls and live chats with o2 who say they will unlock i...

Robster by Level 1: Joiner
  • 12 replies
  • 0 kudos

Resolved! Disconnection of sevice

HiI have had my phone completely disconnected as my bill is overdue and I cannot receive or make calls or texts. I am going to pay the full amount to get my phone reconnected.I am just wondering if when the phone is reconnected, will al my text messa...

Amy8 by Level 1: Joiner
  • 7 replies
  • 0 kudos

Resolved! O2 locked phone

Hello there, I brought a very old iPhone 3G from a CeX store recently and I use it as an mp3 player. It is locked to the O2 network and I wish to use an old EE sim card of mine in the phone to use as in an emergency or for a backup if my daily phone ...


Some can help me with internet data on my samsung galaxy? Thank you

John13 by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! UK ring /dialing tone when abroad

Hi there , I have a O2 work mobile phone an I’ll be going abroad back and forth for the next few years , I don't want my clients /people to know that I'm not in UK but to hear UK dialling tone rather than abroad/Eu tone . How is this possible ? Thank...

sdfarmer by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Voicemail on pay monthly

I have had a voicemail says its from 901 . Firstly I dont have voicemail turned on on my phone so dont know why i should have got it.. I listened to it hope i have not done something wrong now and signed up to something stupid Voicemail said my 4 num...

Poppysmum by Level 18: Posting pro
  • 10 replies
  • 0 kudos

Resolved! Ridiculous insurance claim

Two weeks ago I claimed on my phone insurance.Tuesday they picked up the phone and Friday they told me the claim had been accepted and an as new refurb replacement would reach me on Monday.That one turned out to have some screen damage and a broken f...

Phone case

I had a upgrade on my phone about the 8th April and brought a tech21 EVO Wallet with the mobile phone, but the only trouble with the cace the cover will not stop on i had lost the receit but they had it registered, right i called in at Skipton store ...

Morty57 by Level 1: Joiner
  • 9 replies
  • 0 kudos

Resolved! Phone unlocking

Been wait on word from 02 to ry to unlock my iPhone 8 Plus I have had not word then went to live chat yesterday to try they said I should get a email a couple of hours still nothing please help thanks