Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 44547 Views
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Resolved! Stolen Phone

Can someone please explain how I can contact O2 from abroad to tell them about a stolen phone.No phone so I can't ring a number!

JanetS by Level 1: Joiner
  • 1498 Views
  • 6 replies
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Resolved! Extras

I tried to activate my Extra (Amazon Prime) and it says (You indicated you are a new customer, but an account already exists with the e-mail) and i know that i don't have any account in Amazon. So how do i activate the account? Please help.

Qaran by Level 1: Joiner
  • 555 Views
  • 2 replies
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Resolved! DOB changes

Date of birth was entered wrongly in O2 account.now cannot be changed.My DOB is 20/08/1994

Resolved! disney

I got disney from o2 the price was same as disney £7.99 so got disney of o2 got my o2 bill it shows disney £7.99 plus vat but from disney its £7.99 including vat and cant cancel disney from o2 till august

gd1 by Level 1: Joiner
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Resolved! Problems with Audible membership after O2 offer ends

I had a 6 months Audible extras deal when I took out my SIMO contract. That offer ended on the 10th and I have tried reinstating my usual Audible membership however I get an error. Audible insist the fault lies on O2s end. Has anyone else had issues ...

DonnaD by Level 1: Joiner
  • 555 Views
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Resolved! Credit checks / new to O2 / customer services

Hi, I am just wondering if anyone can help me. I recently turned 18 (around 6 months ago) and have had a phone contact with O2 through my father since around 15. I wanted to start my own contract due to now being old enough to be able to get one and ...

Pow27 by Level 1: Joiner
  • 4733 Views
  • 10 replies
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I can't call

Hi, I can't call and they call me. My phone settings are not touched. He just stopped allowing me incoming and outgoing calls at one point. What is happening?

Ralica by Level 1: Joiner
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Warning! do not renew or upgrade with 02! Their sales agents are running a scam

PLEASE DO NOT IGNORE THIS MESSAGE IF YOUR 02 CONTRACT IS RUNNING TO AN END! DONT MAKE THE SAME MISTAKE I DID THIS WEEKEND. I was considering leaving O2 for EE as my sister has a far better deal for the same thing (£20 vs £12.50). on the online chat, ...