Other Products and Services
Ask the community questions about any other products and services.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

MI5 by Level 94: Supreme
  • 147 replies
  • 22 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 15 replies
  • 1 kudos

Dishonest and ill informed

I ordered the iPhone 13 pro max with a case and MagSafe charger, I was emailed to say my charger wasn’t in stock and that it would soon follow, they delivered my phone and case to the wrong address and couldn’t do anything about it as dpd was the one...

150 voucher extra for Trade in deal

Recently upgraded to Samsung s21 and offer of extra 150 on trade in on top of the amount for my old phone.How do I claim this please the voucher that came with new phone says use my order number when arranging trade it...it doesn't work. Have spoken ...

New contract

I’ve just been approached by car phone to say they will give me a new iPhone 13 and pay off my bill is this correct or a scam? your thoughts please

SMS/MMS over O2 WiFi calling

With the UK banks about to implement SMS/MMS texting to distribute verification codes for online purchases - what are O2 doing to enable SMS/MMS over O2 WiFi calling inline with other network providers (e.g. EE)? Or should we now consider switching t...

seanbean by Level 1: Joiner
  • 55 replies
  • 0 kudos

Resolved! Call charges

going to Gran Canaria if I want to call uk from there while on holiday are there extra changes

Arsenal by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! o2 Recycle

I have just upgraded my phone via the o2 app and have since received and set up my new handset. When I was setting up my new contract I also went through the recycle my old device in the process. But when I picked up my new order from the local store...

PhilMoule by Level 1: Joiner
  • 1 replies
  • 0 kudos