Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 158575 Views
  • 147 replies
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Changing an Extra before it is activated?

Hi there I recently got another SIM only deal and select the Disney+ Extra, which is free for 6 months. I haven't activated it yet. If I cancel it prior to activation, can I select a different extra and still get the free 6 months on that extra inste...

Resolved! O2 Travel Bolt On

I will be visiting Canada, one of the listed countries eligible for the Travel Bolt On. In the O2 blurb it says under ‘not included’, are calls to other destinations that are NOT the UK or the visited country. I cannot positively ascertain whether or...

GW303 by Level 1: Joiner
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  • 13 replies
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Galaxy buds for £1.00

I bought a new phone at the beginning of October and at that time there was an offer for airpods/buds for £1.00. I was told I would receive an email within 30 days about this, but heard nothing. Can anyone offer any support, or utilised the deal them...

Richieb by Level 1: Joiner
  • 669 Views
  • 6 replies
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Resolved! missing earbuds2 pro

I bought a new Galaxy S23+ three weeks ago. I wa told to wait for O2/Samsung to contact me regarding their free offer of earbuds2 Pro. I have since heard nothing and I don't know how to contact O2.

Berton by Level 1: Joiner
  • 520 Views
  • 3 replies
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Resolved! Historical Itemised Billing Information

I'm looking to evidence historical calls to/from my O2 mobile number to/from two separate numbers attributable to a financial adviser who provided me with bad advice. Formal complaint lodged and currently with the Financial Ombudsman. Itemised Billin...

SJM1 by Level 1: Joiner
  • 922 Views
  • 11 replies
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Receiving SMS when abroad

Hi,I live in Kenya and I was given an O2 SIM card. I activated the SIM and topped it up and can receive the O2 notification SMS.However, when I tried to register for Revolut the OTP SMS does not come through.When I also tried to send an SMS from my K...