Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Charged twice

I've just checked my bill, and you've moved me up to Disney premium for £10.99 instead of the normal £7.99 option for absolutely no reason and you've also charged me twice taking my next months bill up to £60 something. Can you explain this and cance...

Cancel unauthorised order

Hi, someone called me and made an unauthorised order for can you please cancel this to avoid any payment I would be asked from 02 thanks. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Ajib by Level 1: Joiner
  • 229 Views
  • 2 replies
  • 0 kudos

Delivery

Hi thereDPD tried to deliver my new phone today but couldn't because I hadn't receieved the 4 digit pin as it had been sent to my old number ending in 929 is there a way to change this

Wallace95 by Level 1: Joiner
  • 241 Views
  • 1 replies
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Resolved! Esim

Hi old phone won’t work to transfer it says it’s not eligible 

DL24C19 by Level 1: Joiner
  • 191 Views
  • 1 replies
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Disney+

I'm not being allowed to downgrade my disney+ subscription, I have just been notified of the change in pricing and it seems the premium has already been picked for me

Mitchyl by Level 1: Joiner
  • 256 Views
  • 1 replies
  • 0 kudos

DEFAULT NOTICE

Hello, I wondered if anyone could provide any help/expertise to my current situation as I feel like I have exhausted all options and thought I would try seek help from others as a last resort. Myself and my wife have sold our house of over 20 years a...