Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 78868 Views
  • 147 replies
  • 22 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 7914 Views
  • 15 replies
  • 1 kudos

Resolved! Contact

Ordered a SIM from O2 7 days ago now. Order status changed to delivered overnight. Still not received. Been contacting them on messenger for last few days and keep getting fobed off.Is there actually anyway to contact them better ? I am not an O2 cus...

Hammy by Level 1: Joiner
  • 87 Views
  • 1 replies
  • 0 kudos

Resolved! Non-existent signal in Romford/Hornchurch area

Has anyone else been suffering from an intermittent signal in the Romford/Hornchurch area for the past 6-8weeks ? The affected area seems to stretch from Bedfords Park in the north to about Rainham in the south and is about 1 mile wide. Staff in the ...

LynneL by Level 1: Joiner
  • 63 Views
  • 1 replies
  • 0 kudos

Resolved! Number recognition

Hi, when I send a text message to someone in my contacts, they receive the message and reply to me but I then receive a message from a +44 phone number.It is the same number that I messaged but it doesn’t recognise the number. I therefore have to sav...

Ange23 by Level 1: Joiner
  • 85 Views
  • 2 replies
  • 0 kudos

Resolved! Future 5G Coverage plans

Hi,I am aware of how to check for existing 5G coverage, (or lack of in my case!) but is there anyway of finding out future development on the network? (dates, locations etc.) I would guess it must be fairly soon here in Edinburgh as I literally live ...

RobinM by Level 1: Joiner
  • 97 Views
  • 4 replies
  • 0 kudos

Resolved! Delivery

I paid extra to have an item delivered on a day and certain time and now saying its not in stock, what exactly did i pay for then?

Resolved! Awful customer service

Recently taken out my contract with o2 after being with them in the past, my partner's phone has just come up for upgrade and I recommended o2 to her after she had been on 3 for years, starting to regret that decision now... She's ordered the iPhone ...

Adamf0707 by Level 1: Joiner
  • 100 Views
  • 2 replies
  • 0 kudos

Resolved! Out of stock

Hi can some one help.So I ordered a phone over a phone call on Monday night They said it was defo In stock. I then recieved a email a hour later saying its out of stock and they have ordered it from the supplier. Anyone any idea how long it normally ...

Samm1992 by Level 1: Joiner
  • 54 Views
  • 1 replies
  • 0 kudos