Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Resolved! Lost voicemail

I have recently moved from 02 to Giffgaff. I forgot to back up some voicemail messages from my late father before doing this. Is there any way I can get these back??

modell by Level 1: Joiner
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Resolved! Cruising

Can anyone tell me if o2 have a roaming agreement with telenor maritime please ?

S_E by Level 1: Joiner
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  • 1 replies
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Resolved! Mobile broadband SIM

HelloI see O2 are selling preloaded Tablet SIM cards, 2, 8, 15 and 120GB.Could I buy one of these to install in an unlocked mobile band router?I am fed up with BT/Openreach promising superfast broadband and not delivering so would like to trial mobil...

camey by Level 1: Joiner
  • 449 Views
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Lost sim

Lost her old sim , froze my daughters account new sim has arrived how does she activate it ??

Pegs56 by Level 1: Joiner
  • 179 Views
  • 1 replies
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Resolved! Disney+ gift extra activation not working

Hi,I am trying to activate the 6 months free of Disney+ I was offered when joining O2 it keeps telling me I will get a text or an email to start the activation but nothing comes through, I have tried a few times over the last couple of weeks but I ha...

Devlinj by Level 1: Joiner
  • 540 Views
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New sim

I swapped to a new sim 3 days ago. I was told my old number would transfer to my new sim and it still hasn’t. When will my old number process onto my new sim?

Olivia5 by Level 1: Joiner
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Renewed my contract

I have just phoned o2 to renew my contract. I spoke to a women that was very rude. When i was finishing speaking to her and ordering a new phone. I asked how long the phone would take as i am a lorry driver and will not be at home in the week. Her re...

ShaunP by Level 1: Joiner
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New phone going to wrong address

I ordered a new phone last night and, despite entering my address during the process, it’s going to my old address which was still listed as my billing address (though I’ve now changed this retrospectively). I called O2 customer services who said the...

Tamino79 by Level 1: Joiner
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Resolved! Sim swap??

i bought the new phone with o2 line. i would like to have the same number which is also o2.How can I swap the same number?

4K by Level 1: Joiner
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