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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by • Former Staff
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Resolved! Switching number from 3 - still doesn’t work

Good morning,Few days ago (Tuesday morning) I decided to switch my 3uk number with o2. I received the free sim card at home and follow the instructions (including PAC) to do it.i received a message that by 6pm of the 13/1/2022 everything will be done...

Frank3 by • Level 1: Joiner
  • 594 Views
  • 1 replies
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Resolved! Sim swap

Hi, I’ve got a phone number with Giffgaff and I’ve lost the sim but still got the number I want to keep the number the same as I swap over to o2 would I be able to do that without a PAC code.

Samera by • Level 1: Joiner
  • 337 Views
  • 1 replies
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Resolved! O2 store

Hi,I have recently avail O2’s apple watch for click and collect;however, I wouldn’t be able to collect it personally and no one is available to collect on my behalf. They said that they can hold the item for 7days, after that if not collected they wi...

jmb16 by • Level 1: Joiner
  • 276 Views
  • 1 replies
  • 0 kudos

Resolved! Bank card sale fraud.

Hello,I hope someone with better technical knowledge can help.A relative's bank account shows payment for an online card transaction that they say they have no knowledge about. The bank claim that their mobile smart phone was sent a text with a one t...

TW02 by • Level 1: Joiner
  • 517 Views
  • 2 replies
  • 0 kudos

Some services not working after number change

Hi everyone,requested a number change last Sunday (4 days ago) which went through all fine. New number works and makes and takes calls. However there are some problems:1) iMessage just won’t activate (believe me I’ve done everything under the sun but...

Apple5 by • Level 1: Joiner
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  • 3 replies
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Resolved! Replacement sim

I lost my phone and have been waiting for a replacement sim, I’ve received my replacement sim, I put it in my phone and I’ve got no signal, I thought the sim would atomically work once the replacement sim was put in a phone?

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