Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
I took out a new contract and part of the contract was a free gift of a pre paid MasterCard I have had the phone for about a month now but haven't heard anything of the gift what should I do
We will be going on a cruise next year with Silversea and apparently we will be able to use our iPhones. Silversea advised contacting our provider to see if they have an agreement in place. Does anyone know if there is an agreement in place between O...
I ordered my iPhone pro max on the 1st of October what a joke 34 days in nobody can tell me how much longer I will be waiting so if you’re going to order one you Mite get one by the time the iPhone 15 is out
In reading through community help i beleive being 12 month into a 36 month refresh i do not qualify to trade in, in these circumstances can i recycle the device to pay the device plan, keep the airtime plan? Iphone 12 128gbcant afford to pay the full...
Opted for the iPhone 14 pro max upgrade and waited for weeks, got a message that the phone would be delivered by DHL on the 21st October, waited till 4pm and was sent a message that my address could not be accessed (found that strange as I was home a...
Five days now since O2 should have ported my old Virgin number. I’m still on a temporary O2 number. No timescale as to when it will happen, no support from O2. What is happening?
Phone ordered 31st October. Dpd didn't deliver, no text message with delivery slot etc. Finally got delivery rebooked for today, 4th November. No text message with delivery slot. Still nothing at 7.15pm. We've been in the house all day. No missed del...
I think I need help here.on Friday, the 29th of October I placed an order with O2 for a Samsung LED projector as a treat for the family. On Monday the 31st October. I received a text message from DHL to confirm the projector was in the depot that mor...
Hello, I chose the package of 10 pounds and 10 GB, and my card has shown that I successfully deducted the money, but there is no order in the purchase history of my app.
So IV was a customer for years with o2 , one day cold called thinking I was talking to o2 as my phone contract was up. Offered me to pay a cheaper rate just for line rental which IV done before with an older phone. Convinced I was talking to o2 I wen...
