Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 37565 Views
  • 0 replies
  • 0 kudos

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

Community_STS_PAC2.png Community_STS_1.png Community_STS_2.png
MI5 by Level 94: Supreme
  • 157623 Views
  • 147 replies
  • 27 kudos

Resolved! My order

Hi, I placed an order with you on Monday and it is now Thursday and I haven’t had a follow up email from you, I was just wondering if you had any updates. thank you

Resolved! Scam? Data Breach?

You- 11:31 AMI have had 3 calls from 03333446987 claiming to be from O2. They seem to have a lot of details about my account. "Daniel" is trying to sell me an IPad. He is very pushy. This number is registered as a scam on "Who Called Me" website. Hav...

NotHappy1 by Level 1: Joiner
  • 751 Views
  • 1 replies
  • 0 kudos

Resolved! O2 service in CH1, problems for months

Poor to non-existent O2 signal issues continue in Chester CH1, bad signal, terrible noisy line which nobody can hear you, limited or no internet.. appalling service..It has been like this for two months, many registered complaints and they can't or d...

Stuart8 by Level 1: Joiner
  • 373 Views
  • 2 replies
  • 0 kudos

Resolved! Pac Problems

Hi, I am hoping someone can help. I transferred my number from Three and this was so say completed yesterday. My 02 sim is not working in my phone, although the phone accepts the sim. My old three sim still works as normal. I can’t make or receive ca...

Dinkydoo by Level 1: Joiner
  • 256 Views
  • 1 replies
  • 0 kudos

Resolved! Re: can’t upgrade

HiThe website upgrade function doesn’t work. No one answers the phone or chat function. Any ideas how I can actually speak to someone?!

Amarchie by Level 1: Joiner
  • 237 Views
  • 1 replies
  • 0 kudos

Primary and personal number

I have just changed to o2 from EE. Initially pac code did not import correctly and have been paying for duplicate contract. Been advised this now done correctly but I have a primary and personal line. Personal is with O2 and primary says no network b...

Prepaid mastercard & trade in device, can they be used to pay off airtime and device plan?

hi all i got the sony phone and part of the deal was £126 trade in on any phone ( i trade a samsung s20 and I got a total of £261.00) and also a £400 mastercard. I only have £315.00 left to pay on my plan, so can i get the money refunded to me or is ...

robpeake by Level 1: Joiner
  • 650 Views
  • 4 replies
  • 0 kudos

Resolved! How would I go about complimenting O2

I have been with O2 for 4 years, just about and I would like to compliment the O2 services for their excellence. I have never had any problem with O2 and admire their loyalty to continuing customers. My family are also O2 customers after being with a...

Anonymous by Not applicable
  • 2888 Views
  • 16 replies
  • 0 kudos