Why hasn’t my sim arrived

[Sukhveer]

Why hasn’t my sim arrived it has been 5 days since it’s been dispatched.

[Enlli · Accepted solution]

The Community is not O2 and as customers we can't access accounts

Contact the Sales team, you can call them on 0800 081 0255

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Or

Message O2 on 

 (Facebookhttps://o2uk.co/O2CFB)  

X (Twitter) (https://o2uk.co/O2CTW) or 

Instagram (https://o2uk.co/O2CIG) ,

They should be able to help you.

[Bob56749648]

it may have been delayed lost or delivered to the wrong address. Contact O2 and ask for a replacement to be sent out or alternatively pop into a store and see if they can assist you further.