on 03-05-2013 06:14
on 03-05-2013 06:14
Hi Folks
My O2 webmail has stpped working, I think a lot of other people have had this problem. have O2 withdrawn teh service ? When clicking the link from the my O2 page I get page not found and its alos stopped working via POP on allmy other devices.
If any body has a clue whats happening I would much appreciate any information or ideas you could give me.
Its anightmare trying to find a way to even message O2 support specifically. They say they are open from 5am on teh supprt page buts theres never anybody available so I am sure they arent really busy.
Looking forward to an ideas
Regards
Roger
on 03-05-2013 07:26
on 03-05-2013 07:26
Its still working here. I was trying to get through to someone that there was an error in the spelling in an email address and wanted it changing but think they were an IQ 0 and not upto the normal support standard we expect from O2. Doesnt matter now as it was easier to close the account than get them to change it ( it was something they had to and couldnt be done by the user )
on 03-05-2013 09:01
on 03-05-2013 09:01
http://community.o2.co.uk/t5/Other-Products-Services/O2-Email-account/m-p/459492#U459492 i posted a link there yesterday. Until you get hold of someone that can pass to the portal team it will not be resolved
on 03-05-2013 09:34
on 03-05-2013 09:34
Hi - Just happened to me today so I have contacted the obmudsman who o2 work with to resolve the problem if you complain through their web site it will be restored