Voicemail etc.

Calspickman · ‎06-12-2022

Is anyone having a peroblem with voicemail and customer support Number. If I dial 901 for voicemail it immediately drops displaying "call ended" and the same if I dial 202.Wish I had never got involved with O2

MI5 · ‎06-12-2022

@Calspickman

It's because you have a zero spend cap, regardless that the calls are free.

Ask O2 to increase it to £5 and you'll be fine.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎06-12-2022

This has come up a few times

Try the following

Try dialling ##002#. This is the short code to cancel all diverts, including Voicemail 901. You then need to dial 1750 to switch voice mail back on

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Martin-O2 · ‎07-12-2022

Hey @Calspickman did you manage to get this one sorted?

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