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Viewing Itemising usage on Classic PAYGO

Harleydee
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on ‎19-07-2024 12:46

on ‎19-07-2024 12:46

How do i view itemised data and text usage on My02 for Classic Pay As You Go please?

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MI5
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on ‎19-07-2024 12:57

on ‎19-07-2024 12:57

@Harleydee 

For detailed info, you need to request a SAR.

https://www.o2.co.uk/help/safety-and-security/how-to-get-a-copy-of-the-information-we-store-about-yo...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎19-07-2024 13:01

on ‎19-07-2024 13:01

And only outgoing texts and calls

Social Media Support ~ O2 Facebook Messenger
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Harleydee
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on ‎20-07-2024 10:48

on ‎20-07-2024 10:48

Thanks for your reply, i am only looking for the number of texts, call minutes and data in MBs, preferably per day, not actual phone numbers called. Do i need to put in a request for that ?

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MI5
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on ‎20-07-2024 10:52

on ‎20-07-2024 10:52

@Harleydee 

Unfortunately, yes.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Harleydee
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on ‎20-07-2024 11:06

on ‎20-07-2024 11:06

Thanks again, What a palaver, just moved over from 1p mobile and regretting it already !

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MI5
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on ‎20-07-2024 11:10

on ‎20-07-2024 11:10

@Harleydee 

I'd go back if I were you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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