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Anonymous · ‎08-12-2015

Hello I ordered a Fitness baclet and it has not arrived - How can I track the order ?

viridis · ‎08-12-2015

In your myo2, however we have had reports of no stock until Dec 16th

viridis · ‎08-12-2015

If it's the fitbit one

Anonymous · ‎08-12-2015

Yes - It is a fitbit one.

But there has been no corresponance & and I can not view this order on MY O2 - There is no option for other things bought !

Cleoriff · ‎08-12-2015

Everything above (as said by @viridis) is correct. If you want this for Christmas you may be better off cancelling and going elsewhere...:smileysad:

Veritas Numquam Perit

Cleoriff · ‎08-12-2015

There is nothing to track if it's out of stock.....

Veritas Numquam Perit

MI5 · ‎08-12-2015

Call CS and get a refund.
No orders will show as there is no order.
O2 have failed to inform many customers of issues with their orders and it seems there has been a problem with the ordering process of the Fitbit's.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎08-12-2015

Cancel your order and buy it on Amazon. They're a couple of quid more, but you're guaranteed to get it instead of all this out of stock but they don't tell you nonsense.

I DO NOT WORK FOR O2

jonsie · ‎08-12-2015

Yet another issue with paying for nonexistent stock.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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