16-03-2024 23:18 - edited 16-03-2024 23:20
16-03-2024 23:18 - edited 16-03-2024 23:20
I was upgrading in the o2 app and as I had filled in the check your availability page and pressed next the page glitched. I haven’t received any emails about the upgrade. In the o2 app it says I have placed an order in the last 24 hours etc, so I can’t retry the upgrade . Does that mean the upgrade went through?
16-03-2024 23:21
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you
See links below
Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255
16-03-2024 23:24
16-03-2024 23:24
will do, thank you
16-03-2024 23:25