I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Currently using: Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
@Lik If you can get a better offer with Vodafone, then switch providers, but make sure your coverage is as good or better than it is now. A better deal is worthless without it.