UK Mail Delivery Service
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 08-06-2018 13:22
Why do you use UK Mail for deliveries ordered from your shop as they are consistently useless? Having arranged delivery today, and as I'm sat in my house, they text me to say they've attempted delivery and left a card - neither of which are true statements. With on-line shopping your service is only as good as your delivery partner and you need a better one.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 08-06-2018 13:39
They are completely rubbish.
They are the only delivery company who refuse to leave parcels in my nominated safe place so always have to rearrange or go collect myself!
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 08-06-2018 13:40
This isn't customer service or O2 you are writing to
Obviously O2 look at the tenders and go with the cheapest. Normally they are fairly ok but a lot of people post on here about them and yet O2 seem happy with UK Mail.
- 13003 Posts
- 95 Topics
- 1178 Solutions
08-06-2018 13:51 - edited 08-06-2018 13:52
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
08-06-2018 13:51 - edited 08-06-2018 13:52
tagging the op @NeilA
and editing to say - call customer services (number on the contact us link on the bottom of this page).
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here

on 08-06-2018 14:00
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 08-06-2018 14:00
- 24484 Posts
- 1067 Topics
- 3841 Solutions
on 08-06-2018 14:27
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 08-06-2018 14:27
- 1332 Posts
- 106 Topics
- 7 Solutions
on 08-06-2018 14:57
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 08-06-2018 14:57
@MI5 wrote:
True.
They are completely rubbish.
They are the only delivery company who refuse to leave parcels in my nominated safe place so always have to rearrange or go collect myself!
I dont know about UK Mail being rubbish but Yodel and Hermes most certainly are
I have cancelled orders when i find out who are delivering my stuff if i see these 2 mentioned and for customer service or online chat forget it our Poppy (my dog) got more manners than them
- 152364 Posts
- 651 Topics
- 29082 Solutions
on 08-06-2018 15:08
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 08-06-2018 15:08
I'd most definitely never use them ever again.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 96159 Posts
- 613 Topics
- 7179 Solutions
on 08-06-2018 15:17
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 08-06-2018 15:17
I'm not sure why O2 use dpd for some items. ....
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 08-06-2018 15:31
Hi @NeilA and
to O2 Community Forum...! Where everyone vents their frustration to feel better...!
All delivery companies have their own problems...! None are perfect... some fail to deliver... others deliver weeks or even months latter... others deliver with the parcel open or damage and missing items... most of them their trucking are useless... etc. etc. The whole system sucks... But don't allow these issues to Rob of your happiness, just do the right thing, for your own benefit without loosing your calm...
*************** UNITED ONE WORLD ***************
***** LOVE***********PEACE************JOY*******
* The Future Is In Our Hearts Our Minds And Our Souls *

