Travel

Anonymous
Not applicable

Im going to Germany for 4 days next week and will need to use my phone to contact my friend who lives there. what do I need to do to make sure I dont rack up any hidden charges? Will my phone work over there?

Message 1 of 20
5,970 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Anonymous
Not applicable

Hi @Anonymous

 

   Don't worry you will be fine!!! It will work and it will not cost you an arm and a leg!!! O2 travel is a good option,depending on how much you want to use it over there, but it is definitely the safest option.

   Have a look at the link below

http://community.o2.co.uk/t5/Other-Products-Services/Europe-Roaming-and-O2-Travel-mini-Guide/m-p/838651/highlight/true#M15403

View solution in original post

Message 2 of 20
5,421 Views
19 REPLIES 19

Anonymous
Not applicable

Hi @Anonymous

 

   Don't worry you will be fine!!! It will work and it will not cost you an arm and a leg!!! O2 travel is a good option,depending on how much you want to use it over there, but it is definitely the safest option.

   Have a look at the link below

http://community.o2.co.uk/t5/Other-Products-Services/Europe-Roaming-and-O2-Travel-mini-Guide/m-p/838651/highlight/true#M15403

Message 2 of 20
5,422 Views

jonsie
Level 94: Supreme
  • 94908 Posts
  • 611 Topics
  • 7088 Solutions
Registered:

Your phone should work ok.

Switch off mobile data and use wifi.

Alternatively you can use O2 Travel for use there at £1.99/day

Rates for making calls and receiving calls here : http://international.o2.co.uk/internationaltariffs/travelling_abroad

 O2 Travel info here : https://www.o2.co.uk/shop/international/using-phone-in-europe

Message 3 of 20
5,417 Views

MI5
Level 94: Supreme
  • 150591 Posts
  • 645 Topics
  • 28688 Solutions
Registered:

Of course if you are calling your friend on a German mobile or landline, O2 travel doesn't apply and you will be charged the following:

germany.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 20
5,414 Views

jonsie
Level 94: Supreme
  • 94908 Posts
  • 611 Topics
  • 7088 Solutions
Registered:
Message 5 of 20
5,398 Views

MI5
Level 94: Supreme
  • 150591 Posts
  • 645 Topics
  • 28688 Solutions
Registered:
Surely not more website anomalies and inconsistency?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 20
5,392 Views

Anonymous
Not applicable

Yours is for standard roaming @jonsie, @MI5 is for international calls ( calling from the UK to Germany)

Message 7 of 20
5,390 Views

Cleoriff
Level 94: Supreme
  • 126901 Posts
  • 834 Topics
  • 7577 Solutions
Registered:

@MI5 wrote:
Surely not more website anomalies and inconsistency?

No wonder people get  confused. Smiley Frustrated

Veritas Numquam Perit

Girl in a jacket
Message 8 of 20
5,389 Views

Anonymous
Not applicable

@MI5 wrote:
Surely not more website anomalies and inconsistency?


Nop! The information is all in the right place! I think you must have selected calling abroad instead of travelling abroad :wink:

Message 9 of 20
5,383 Views

MI5
Level 94: Supreme
  • 150591 Posts
  • 645 Topics
  • 28688 Solutions
Registered:

It's only clear if you know what you are talking about.
To the average punter it's confusing and inconsistent.....

I posted intentially to highlight that point.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 20
5,374 Views