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Tracing a number

LouiseD
Level 1: Joiner
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on ‎18-04-2020 16:38

on ‎18-04-2020 16:38

I have been having nasty texts from someone and j was wondering if 02 are able to trace the number
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MI5
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on ‎18-04-2020 16:41

on ‎18-04-2020 16:41

@LouiseD 

Help here https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎18-04-2020 16:41

on ‎18-04-2020 16:41

O2 will only trace a number if requested by an fficial body such as the police or a magistrate etc

Can you not just block the number?

Some help here

https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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