Text messages only arriving randomly

[Hobbes1218]

Hi folks, I am getting old and only use my mobile to call for a taxi or to get security codes for work, banks etc. A couple of months ago I stopped getting text messages. I thought to try the O2 registration site https://accounts.o2.co.uk/register and put in my mobile number to see if I would receive a message from O2. I did and all the missing messages also arrived shortly after this (this was after several days with no messages).

I used this work around for a few weeks. Then I started to receive text messages again without having to do this. Now, since the weekend, I have the same problem and the work around only seems to work occasionally. I dread calling O2 so just wondered if anyone else has experienced the same problem or has any idea why this might happen?

Thanks,

Chris

[MI5]

@Hobbes1218 

Check the help guide here Guide: Text Message Tips (not sent or received) 

[Hobbes1218]

Thanks but I don't see anything to explain why I always receive messages from O2 but only randomly from any other source?

[MI5]

Could be any number of reasons. 

Reliability of sms, network state, gateway congestion etc...

Work through the tips and see if anything helps, if not, let us know and we'll see what else we can suggest.