cancel
Showing results for 
Search instead for 
Did you mean: 

Switch up

Dawny2601
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have switch up and I want to change my phone, do I need the box my original phone came in?

Message 1 of 8
1,404 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 149371 Posts
  • 641 Topics
  • 28495 Solutions
Registered:

@Dawny2601 

No, just the phone.

Guide: Introducing O2 Switch Up. Swap phones whenever you want! 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 8
1,401 Views
7 REPLIES 7

MI5
Level 94: Supreme
  • 149371 Posts
  • 641 Topics
  • 28495 Solutions
Registered:

@Dawny2601 

No, just the phone.

Guide: Introducing O2 Switch Up. Swap phones whenever you want! 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 8
1,402 Views

jonsie
Level 94: Supreme
  • 93982 Posts
  • 610 Topics
  • 7019 Solutions
Registered:
Message 3 of 8
1,401 Views

MI5
Level 94: Supreme
  • 149371 Posts
  • 641 Topics
  • 28495 Solutions
Registered:

No need even for the cable @jonsie 

It's no different to sending device to recycle. Only bare phone required.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 8
1,395 Views

jonsie
Level 94: Supreme
  • 93982 Posts
  • 610 Topics
  • 7019 Solutions
Registered:

Oxonian
Level 33: Firestarter
  • 9283 Posts
  • 214 Topics
  • 26 Solutions
Registered:

@Dawny2601 

If you've still got the original empty box in perfect condition, you might get a few quid for it on eBay. It's strange but 'phone boxes do have a value !  

Message 6 of 8
1,377 Views

MI5
Level 94: Supreme
  • 149371 Posts
  • 641 Topics
  • 28495 Solutions
Registered:

The OP is using switch up so the device plan will be cleared fully by O2.

Absolutely pointless attempting to sell anywhere else.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 8
1,367 Views

Oxonian
Level 33: Firestarter
  • 9283 Posts
  • 214 Topics
  • 26 Solutions
Registered:

I think that you have misunderstood @MI5. I am suggesting that as OP will have surplus box and cable, these could be sold on eBay if in perfect condition, similar to :-

 

Oxonian_0-1700921048689.png

The switch up of the device would go ahead regardless and the funds raised from selling the box and cable will be completely separate.   

Message 8 of 8
1,359 Views