09-03-2024 09:38 - last edited on 09-03-2024 16:44 by Mike_T
I'm trying to figure something out on the 2nd August 2023 I upgraded which then included been on plus plan. I have seen the changes say if you take out plus plan from 3rd August 23 you can only switch up every 90 days. But I started the plusplan on the 2nd does this mean I should still be able to switch up every 14 days? I have spoken to someone on chat and they said because I switched up in February this year I have now started a new contract and have to wait 90 days
09-03-2024 15:55 - edited 09-03-2024 15:56
09-03-2024 15:55 - edited 09-03-2024 15:56
I don't know the answer to that @Smith07 as I am not on Switch Up.
However, I hope that @MI5, @madasaf1sh or @Enlli might be able to help you as they have contributed to this tread previously.
09-03-2024 18:38
Already answered and links given.
You stay on the original T&C's, No ambiguity just shop ignorance.
Your account will allow you to switch up when the shop tries it.