cancel
Showing results for 
Search instead for 
Did you mean: 

Signal booster

Anonymous
Not applicable

Hi All,

can anyone help. We have a new large building at work which has modern foil backed insulation - therefore no signal inside.

What official (and legal) options are there to boost the O2 signal inside the building?

Kind regards

Andy

Message 1 of 5
1,225 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 144856 Posts
  • 634 Topics
  • 27775 Solutions
Registered:
Tugo or wifi calling for consumer contracts or talk to your enterprise manager about a boost box if business contracts.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 5
1,222 Views

PhoneChanger
Level 30: Meditator
  • 1343 Posts
  • 65 Topics
  • 101 Solutions
Registered:
Sadly I doubt there are any legal options as no network will guarantee coverage indoors.

Depending on how long your business has been with O2 it may be able to cancel the contract, other than this as @MI5 says you best option would be to speak with your account manager to get a booster box which uses wifi anyway so it may be easier to just use wifi calling
Message 3 of 5
1,215 Views

jonsie
  • 93253 Posts
  • 609 Topics
  • 6984 Solutions
Registered:

O2 have no Legal obligation to provide coverage in what you admit is a new building. Construction materials have an enormous affect on signal penetration so you would have to look at a boost box or wifi options. It's possible there would be problems with signal for any network. 

Message 4 of 5
1,192 Views

Marjo
Former Staff
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Hey @Anonymous how are you doing, do you think the boost box or wi-fi calling as mentioned above might help out in your case?

Message 5 of 5
1,163 Views