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Proof of purchase for an insurance claim

Anonymous
Not applicable

Hi

 

I got burgled last Wednesday and one of the things they took was my old iphone 5.  I can't find the email confirmation from back then for the order. Is it possible to get it off o2?

 

p.s. I am no longer an o2 customer.

 

Thanks

 

Kev

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Anonymous
Not applicable
Hi

You could ring O2 and ask ->

http://www.o2.co.uk/contactus
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Anonymous
Not applicable

Thanks for the reply, I tried that but was put in a que that had the message that the waiting time was over 30 mins and they close at 9 so the call probably wouldn't be dealt with today so thought i'd ask on here.

 

I'll try them in the morning.

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Anonymous
Not applicable
No worries.

Unfortunately we are all fellow Customers without any access to accounts.

You could try Live Chat but tbh I'd ring them in the morning.

Good luck in the morning. 😄
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MI5
Level 94: Supreme
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Registered:
If you can still access your old My O2 account you might find something of use in there ?
http://www.o2.co.uk/myo2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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