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Pc problem

blissgirl
Level 36: Perceptive
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Hi all I have computer problem & was wondering if anyone knows how to fix it according to windows defender my Intel Trusted Execution interface  has a driver problem so I open the trouble shooter to see if it can solve it but it can't indefy the problem it's annoying me and wondered how i can fix it?

iPhone 15 plus 128Gb light pink & Apple watch series 9 pink (Celluar all with Vodafone slight_smile
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MI5
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Open device manager and go to security devices.
Right click on the device listed and select "update driver"
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Message 2 of 19
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blissgirl
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running win10 btw
iPhone 15 plus 128Gb light pink & Apple watch series 9 pink (Celluar all with Vodafone slight_smile
Message 3 of 19
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MI5
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Yep wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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blissgirl
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it says the relevant updates are allready installed problem still there
iPhone 15 plus 128Gb light pink & Apple watch series 9 pink (Celluar all with Vodafone slight_smile
Message 5 of 19
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MI5
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Then it's a problem with windows defender reporting a false positive or a recent update has caused an issue.
Check for any updates and shutdown the PC / restart etc.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 19
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Bambino
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@blissgirl You might want to run Check Disk. Here's a good YouTube tutorial to show you how, if you don't know how to do it..

https://www.youtube.com/watch?v=NWL7sS5l2VA

You don't need to watch the video after the 2:30 mark. It's just showing the progress of the scan from that point on.

I DO NOT WORK FOR O2



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Message 7 of 19
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blissgirl
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Thanks @Bambino will check it out @MI5 could i uninstall this intel thing or is that a bad move?
iPhone 15 plus 128Gb light pink & Apple watch series 9 pink (Celluar all with Vodafone slight_smile
Message 8 of 19
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MI5
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No, don't uninstall it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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blissgirl
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I wont just want a fix for it
iPhone 15 plus 128Gb light pink & Apple watch series 9 pink (Celluar all with Vodafone slight_smile
Message 10 of 19
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