Payment

[ShanPj94]

Hi, i am receiving messages that my account is overdue, but the debit order went off my account. Can you see why? 

[jonsie · Accepted solution]

It could be one of the many scams going about?

call O2’s customer service team about – give them a call on 202  or 0344 809 0202

Use the specific Payment management number  0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

[Bambino]

@ShanPj94 Take a look at these links:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages