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LacatusBogdan
Level 1: Joiner
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Hello , I've placed an order three day ago and I would like find out the status of it? My understanding was that I will be contacted in 48 hours  but I have not received anything so far. Order no ms-320416409. Thank you

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Bambino
Level 84: Resplendent
  • 23047 Posts
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@LacatusBogdan Chances are what you ordered is out of stock. O2 doesn't operate a live stock reporting system, so it can be out of stock even if it says it isn't. You will be sent emails with tracking information once your device has been dispatched. If you have any queries you can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

 

I DO NOT WORK FOR O2



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Bambino
Level 84: Resplendent
  • 23047 Posts
  • 1025 Topics
  • 3674 Solutions
Registered:

@LacatusBogdan Chances are what you ordered is out of stock. O2 doesn't operate a live stock reporting system, so it can be out of stock even if it says it isn't. You will be sent emails with tracking information once your device has been dispatched. If you have any queries you can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

 

I DO NOT WORK FOR O2



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