Solved: O2 voicemail

Techwizzard · ‎06-12-2020

I've noticed that some changes have been made to voicemail.
Normally if I have a temporary greeting active, and I phone voicemail, the first thing I hear is "your temporary greeting is active. To revert to your standard greeting, key 3" instead of you have X new messages. I had a temporary greeting active yesterday and I called voicemail to turn it off, but I didn't hear "your temporary greeting is active. To revert to your standard greeting, key 3"
Why did you make these changes O2?
If it's not broken, don't fix it!

I'm not affiliated with O2
The great team in your local O2 store will be able to help you further, if you need it

MI5 · ‎06-12-2020

@Techwizzard

O2 have introduced a new voicemail service as the old one was 30+ years old.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎06-12-2020

@Techwizzard

O2 have introduced a new voicemail service as the old one was 30+ years old.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Techwizzard · ‎06-12-2020

That's all very well, but as I said, if it's not broke don't fix it

I'm not affiliated with O2
The great team in your local O2 store will be able to help you further, if you need it

jonsie · ‎06-12-2020

That's progress
It's difficult to please everyone when making changes

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