O2 recycle

Ash6
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I recently upgraded my IPhone 11 to the iPhone 12 pro max. When taking out my new contract I was given the option to recycle my iPhone 11 to o2 and I stated I’d like this to be paid via bank transfer.
However I have since received my iPhone pro max and haven’t heard anything from o2 about how I send my phone to them. Can someone help me with this?
When I agreed to o2 to recycle my phone am I bound to this?
If so how do I go about sending it?
One more question, when I go into o2 recycle, it asks for IMEI number but when I enter it, it asks have a removed find my iPhone and iCloud off my device but doesn’t give me the option to click yes.
Message 1 of 2
475 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 150653 Posts
  • 645 Topics
  • 28689 Solutions
Registered:

@Ash6 

You just follow the process on the recycle website https://www.o2recycle.co.uk/

It's your choice to send it to O2 or not.

You might get more from CEX for ecample.

If you find the website playing up, try a different browser.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
471 Views